How we protect your family stories and personal information
At MyStoryFlow, your family's stories are precious, and so is your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our family storytelling platform. We're committed to being transparent about our practices and giving you control over your data.
Quick Summary: We only collect information that helps us provide and improve our storytelling service. You have complete control over your privacy settings and can export or delete your data at any time.
Data Controller: MyStoryFlow, Inc.
Email: hello@mystoryflow.com
Response Time: Within 72 hours
Phone: +1 (555) 123-STORY
MyStoryFlow Privacy Team
123 Story Lane, Suite 456
San Francisco, CA 94102
United States
European Representatives: For users in the European Union, our GDPR representative can be reached at hello@mystoryflow.com
We collect different types of information depending on how you interact with MyStoryFlow and what privacy choices you make. We are committed to minimizing data collection and only gathering what's necessary to provide our services.
Privacy First: We respect your privacy choices. When you first visit our site, we only use necessary cookies required for the website to function. All other tracking requires your explicit consent.
When you choose "Necessary Only" or before you make a choice, we collect minimal anonymous data:
This data is completely anonymous, uses no cookies, and cannot be used to identify you.
If you consent to statistics cookies, we additionally collect:
Uses Google Analytics 4 with IP anonymization and no data sharing with Google for advertising.
If you consent to preference cookies, we remember:
If you consent to marketing cookies, we may use:
Currently not implemented - we don't use any marketing cookies.
You can change your cookie preferences at any time:
When you create an account, we collect:
The heart of MyStoryFlow is your family stories:
We use your information only for the purposes you'd expect - to provide and improve our storytelling service. Here's exactly how:
We Never: Sell your personal information, use your private stories for advertising, share your content without permission, or access your stories except for support (with your consent).
For our European users, here's our legal basis for processing your data under GDPR:
| Data Type | Legal Basis | Purpose |
|---|---|---|
| Account Information | Contract | Necessary to provide our service |
| Story Content | Contract | Core functionality of the platform |
| Analytics (Necessary) | Legitimate Interest | Understand basic usage, fix errors |
| Analytics (Statistics) | Consent | Detailed usage analytics |
| Marketing Communications | Consent | Send promotional emails |
| Legal Compliance | Legal Obligation | Comply with laws and regulations |
MyStoryFlow offers features that allow you to share your family stories with others through our community hub. This section explains how story sharing works and what privacy controls you have.
Your Choice: All story sharing is completely optional. By default, your stories remain private and visible only to family members you invite. You have full control over what you share and with whom.
Visible only to you and family members you specifically invite. Not searchable or visible in our community hub.
Visible to extended family members who join your family network. Still not public or searchable outside your family.
Visible in our community story hub with personal details removed. Other families can read for inspiration, but cannot identify your family.
Publicly viewable and searchable with your explicit consent. You choose what personal information to include.
When you choose to share stories in our community hub, we may use this content to:
Note: This usage never includes personal identifying information and you can opt out anytime in your privacy settings.
Your Stories, Your Control: We believe your family stories belong to you. Even when shared publicly, you retain all rights to your content and can remove it from our platform at any time. We never claim ownership of your stories or use them for commercial purposes without your explicit consent.
MyStoryFlow is based in the United States. When you use our service from outside the US, your information may be transferred to and processed in the US.
We ensure your data is protected when transferred outside the EU through:
By using MyStoryFlow, you consent to the transfer of your information to the United States and other countries where we operate, with the understanding that data protection laws may differ from those in your country.
We keep your information only as long as necessary to provide our service and comply with legal obligations.
You can delete your data at any time:
When you delete your account, we permanently remove all your personal data within 30 days, except what we're legally required to keep.
You have comprehensive rights over your personal information. Here's what you can do and how:
California residents have additional rights:
To exercise these rights, email hello@mystoryflow.com or call +1 (555) 123-STORY
We take the security of your family stories seriously. Here's how we protect your data:
All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
Role-based access, two-factor authentication, regular access reviews
AWS hosting, DDoS protection, regular security patches
24/7 security monitoring, intrusion detection, audit logging
Help us keep your account secure:
MyStoryFlow is designed for adults to record family stories. We take special care when it comes to children's information.
You must be at least 18 years old to create a MyStoryFlow account. We do not knowingly collect personal information from children under 13.
While adults create accounts, family stories often include children. When including children in stories:
If you believe a child under 13 has provided us with personal information, please contact us immediately at hello@mystoryflow.com and we will delete it.
We may update this privacy policy to reflect changes in our practices or for legal reasons. Here's our commitment to you:
For significant changes, we'll email you at least 30 days before they take effect
The "Last Updated" date at the top shows when we last modified this policy
If you disagree with changes, you can export your data and close your account
By continuing to use MyStoryFlow after changes take effect, you agree to the updated policy.
hello@mystoryflow.com
Response within 72 hours
Manage Your Privacy
Update preferences anytime
hello@mystoryflow.com
+1 (555) 123-STORY
This privacy policy is written in plain English to be as clear and understandable as possible. If you have suggestions for making it even clearer, please let us know at hello@mystoryflow.com.
Now that you know how seriously we take your privacy, experience the peace of mind that comes with preserving your family's stories on a platform built for trust.
No credit card required • Private by default • GDPR compliant